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COURSE DESCRIPTION
This program aims to introduce the short-term course Management Stress Management Guide to address job stress issues. Emphasis is placed on practical aspects, which serve as the basic training module for, employees, and employers in the workplace.
This training program introduces the background of the issue, describes information related to assessment, management, and prevention of stress. It is hoped that this Management Stress Management Guide program will assist various parties involved in managing job stress issues in the workplace.
This Management Stress Management Guide training is designed to demonstrate commitment to the assessment, management, and prevention of stress in the workplace, as well as to continuously maintain and improve occupational safety and health.
COURSE OBJECTIVES
Learning Objectives: At the end of the session, participants are expected to be able to:
COURSE DURATION
2 Day Training
WHO SHOULD ATTEND
This includes human resource management, Tele marketing and Tele-support team, supervisors, and
organizations interested in enhancing OSH in the workplace.
COURSE MODULES
The course modules are as follows:
Module 1: Stress Information & Facts
1.1 Life & Stress
1.2 History & Statistics
1.3 What is Stress?
1.4 Types of Stress
1.5 Categories of Stress
1.6 Stress Components
Module 2: Risk Factors & Causes of Stress
2.1 Individual Response
2.2 Stress Risk Factors
2.3 Watch for Negative Stress Symptoms
2.3 Causes of Stress
Module 3: Occupational Stress
3.1 Facts & Statistics
3.2 Symptoms & Effects of Occupational Stress
3.3 Dealing with Workplace Stress
3.4 Occupational Stress Factors
3.5 Occupational Stress Categories
Module 4: Physiological & Psychological Response to Stress
4.1 Body System Changes
4.2 Physiological Response Diagram During Stress
4.3 Systems Involved During Acute Stress
4.4 What Happens to Chronic Stress?
4.5 Processes & Mechanisms During Stress
Module 5: Symptoms of Stress
5.1 Physical Symptoms
5.2 Emotional Symptoms
5.3 Cognitive symptoms
5.4 Behavioural Symptoms & Body Shape
5.5 Symptoms of Stress at Work
5.6 Other Diseases
Module 6: Illness Due to Stress
6.1 Negative Effects of Stress – Individuals
6.2 Negative Effects of Stress – Family
6.3 Negative Effects of Stress – Organization
6.4 Who is at Risk of Chronic Stress?
Module 7: Stress Model
7.1 Symptom Model Relationship Context, Exposure & Cause of Stress
7.2 Individual & Environmental Fit Model
7.3 Job Desire & Control Model
7.4 Individual Relationship Model & Organizational Stress
7.5 Model of Stress Contributing Elements
7.6 Causal Model of Occupational & Organizational Stress: Job Desire, Control & Social Support
7.7 Causal Model, Shelter Strategy & Effects of Stress
Module 8: Stress Assessment
8.1 Stress Assessment – Life Events
8.2 Stress Assessment – Symptoms of Stress
8.3 Evaluation of Stress Causes – Employee Responses
8.4 Stress Assessment Method – Identify Stress
8.5 Individual Stress Identification – In-Class Training
Module 9: Individual Stress Management
9.1 Individual Stress
9.2 Characteristics of the Stress Management Program
9.3 Counselling & Treatment
9.4 Appropriate Diet
9.5 Acute Stress Management
9.6 Chronic Stress Management
Module 10: Organizational Stress Management
10.1 Organizational Stress
10.2 Components of Organizational Stress Management 10.2.1 Building Awareness
10.2.2 Making an Evaluation
10.2.3 Program Reviews
10.2.4 Develop a Report
10.2.5 Take Action
10.2.6 Implement Prevention
Module 11: Stress Prevention
11.1 Stress Prevention Framework
11.2 Workplace Stress Management
11.3 Workplace Stress Prevention
