This program aims to introduce the short-term course Management Stress Management Guide to address job stress issues. Emphasis is placed on practical aspects, which serve as the basic training module for, employees, and employers in the workplace.

This training program introduces the background of the issue, describes information related to assessment, management, and prevention of stress. It is hoped that this Management Stress Management Guide program will assist various parties involved in managing job stress issues in the workplace.

This Management Stress Management Guide training is designed to demonstrate commitment to the assessment, management, and prevention of stress in the workplace, as well as to continuously maintain and improve occupational safety and health.


Learning Objectives: At the end of the session, participants are expected to be able to:

  • Recognize stress as a cause of occupational health disorders
  • Compare stress, symptoms, and stress-related diseases
  • Practice correct methods of stress management and prevention practically
  • Improve productivity


2 Day Training


This includes human resource management, Tele marketing and Tele-support team, supervisors, and
organizations interested in enhancing OSH in the workplace.


The course modules are as follows:

Module 1: Stress Information & Facts

1.1 Life & Stress
1.2 History & Statistics
1.3 What is Stress?
1.4 Types of Stress
1.5 Categories of Stress
1.6 Stress Components

Module 2: Risk Factors & Causes of Stress

2.1 Individual Response
2.2 Stress Risk Factors
2.3 Watch for Negative Stress Symptoms
2.3 Causes of Stress

Module 3: Occupational Stress
3.1 Facts & Statistics
3.2 Symptoms & Effects of Occupational Stress
3.3 Dealing with Workplace Stress
3.4 Occupational Stress Factors
3.5 Occupational Stress Categories

Module 4: Physiological & Psychological Response to Stress
4.1 Body System Changes
4.2 Physiological Response Diagram During Stress
4.3 Systems Involved During Acute Stress
4.4 What Happens to Chronic Stress?
4.5 Processes & Mechanisms During Stress

Module 5: Symptoms of Stress
5.1 Physical Symptoms
5.2 Emotional Symptoms
5.3 Cognitive symptoms

5.4 Behavioural Symptoms & Body Shape
5.5 Symptoms of Stress at Work
5.6 Other Diseases

Module 6: Illness Due to Stress

6.1 Negative Effects of Stress – Individuals
6.2 Negative Effects of Stress – Family
6.3 Negative Effects of Stress – Organization
6.4 Who is at Risk of Chronic Stress?

Module 7: Stress Model

7.1 Symptom Model Relationship Context, Exposure & Cause of Stress
7.2 Individual & Environmental Fit Model
7.3 Job Desire & Control Model
7.4 Individual Relationship Model & Organizational Stress
7.5 Model of Stress Contributing Elements
7.6 Causal Model of Occupational & Organizational Stress: Job Desire, Control & Social Support
7.7 Causal Model, Shelter Strategy & Effects of Stress

Module 8: Stress Assessment

8.1 Stress Assessment – Life Events
8.2 Stress Assessment – Symptoms of Stress
8.3 Evaluation of Stress Causes – Employee Responses
8.4 Stress Assessment Method – Identify Stress
8.5 Individual Stress Identification – In-Class Training

Module 9: Individual Stress Management

9.1 Individual Stress
9.2 Characteristics of the Stress Management Program
9.3 Counselling & Treatment
9.4 Appropriate Diet
9.5 Acute Stress Management
9.6 Chronic Stress Management

Module 10: Organizational Stress Management

10.1 Organizational Stress
10.2 Components of Organizational Stress Management 10.2.1 Building Awareness
10.2.2 Making an Evaluation
10.2.3 Program Reviews
10.2.4 Develop a Report
10.2.5 Take Action
10.2.6 Implement Prevention

Module 11: Stress Prevention
11.1 Stress Prevention Framework
11.2 Workplace Stress Management
11.3 Workplace Stress Prevention